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How to check the log of my FTP client?

The FTP log can be very useful when you troubleshoot connectivity or other issues with your FTP account. It keeps track of each FTP command that you execute and the server response.

Therefore, it is good to know where to locate the log for your FTP connection. Below you can find detailed information on how to access the FTP log on the most popular FTP clients.

  • Filezilla

You can display the FTP log by placing a check in the View -> Message Log menu. You will notice the log in the upper part of your screen. You can scroll and copy the part of it that you need.

If you right-click on the FTP log field, you can select the “Copy to clipboard” menu that will copy the entire log to the clipboard.

  • Cyberduck (for MAC users)

To enable the logging for Cyberduck select the View menu and click on the “Toggle Log Drawer” option. This will open a panel at the bottom of the application. Once you reconnect, you will be able to see the log for your FTP connection displayed in it.

  • CuteFTP

If you are using CuteFTP you will be able to access the FTP log if you click at the “Log Window” tab at the bottom of application window. When the log tab opens, you will be able to copy the lines from the log directly from there.

How to use an FTP client?

Step 1:  Obtain FTP client software.

Uploading to the server through FTP requires special software.  Most computer systems do not come with FTP clients, so you will have to download one from the Internet.  We suggest:

IBM/Windows: LeechFTP (free), WS_FTP LE (free), FTP Explorer (free), CuteFTP (free trial).
Macintosh: Fetch (free), Transmit (free trial).

Step 2:  Connect to the server.

All FTP clients need the following information:

Username

Password

Address – This is the address of the server.  Use ftp.yourdomain.com

Port – Use the default port (21).

Some clients may ask for the host type (select “auto”), ASCII/Binary/Auto (select “auto), and the initial remote folder (you may leave this blank or change it to /domains/yourdomain.com/public_html to start off in the main web directory).

Step 3:Change to the desired directory and upload your files.

To upload, highlight the files/folders on your computer and drag them into the appropriate directory on the remote server.  Each FTP client operates differently, so please consult its help file for complete instructions.

How to add FTP accounts?

To add a new FTP account, login to your Direct Admin via: http://YOURDOMAIN:2222/

Once in Direct Admin under the “Your Account” click on “FTP Management” – At the Top of the page you will then see a link to ‘Create FTP account’. Fill in all the information and click create!

How to change files and folders permissions with an FTP client?

You can update any of the file permissions via CHMOD. Most of the FTP clients will allow you to right-click on the file and set all permissions.

If you have any issues, please visit the forum: http://www.host1free.com/forum/

How to change the FTP password?

Go To Direct Admin >> Your Account >> Change Password

How to edit my website?

Use Any Web Builder

FTP Server: ftp.YOURDOMAIN

FTP User: Direct Admin User

FTP Password: Direct Admin PASS

If You Use Host1Free Web builder Than Go To www.YOURDOMAIN/admin

How to check whether FTP port 21 is blocked?

The default TCP port for FTP connection is port 21. Sometimes the local Internet Service Provider blocks this port and this will result in FTP connection issues.

Here’s how to, depending on your OS, check whether your ISP blocks port 21:

  • Check port 21 with a Windows OS

Click on the Start menu button, usually located on the left low corner of the screen. There is a tab called “Run”. You have to click on it, in order to proceed further. You will notice the appearance of a new small window on the screen. In the text field of this window you need to type “cmd” and then press the “Enter” key. Another window will open. It is the so called “MS-DOS prompt” or “command prompt”. Just type the following command in the command prompt window and press “Enter”:

telnet my-domain-name.com 21

  • Check port 21 with Apple/Mac

Each Mac OS is delivered with a preinstalled terminal emulator. The terminal is a tool which allows you to execute commands from the command line. Usually, the terminal is located under your Mac HD -> “Applications” directory -> Utilities sub-directory. When the window opens, you will see a command line with a flashing cursor on it so you can start typing right away. Just type the following command and press “Enter”:

telnet my-domain-name.com 21

  • Check port 21 with Linux

Open your favorite terminal emulator and execute the following command in order to telnet your website:

telnet my-domain-name.com 21

Results from the 21 port check
If the test is successful, you should receive a message like this:
220———- Welcome to Pure-FTPd [TLS] ———-
220-You are user number 2 of 50 allowed.
220-<<
220-#########################################################
220-Please upload your web files to the public_html directory.
220-Note that letters are case sensitive.
220-#########################################################
220->>
220-Local time is now 03:35. Server port: 21.
220-This is a private system – No anonymous login
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.

If the welcome message above does not appear, you should contact your local ISP and ask them to unblock this port for you.

How to connect to FTP with a web browser?

You will need a web browser that supports the FTP protocol, then simply go To ftp://DOMAIN

Use Your Direct Admin User & Pass