-
Junior Member
Update of Ongoing Issues
I strongly recommend that HOST1FREE update ongoing issues in a timely matter. In another free host, users would see a message (at the end of this post) after they log into account if the host knows certain issues associated with the account. The message would stop further request of information, making it possible for engineers to focus on the issue without distraction.
Thanks for the hard work!
----------------------------------------------------------------------------
"Server #x is having MySQL problems
"We apologize for the inconvenience, as the MySQL server #x.x.com is currently inaccessible. We suspect that the hardware might be the cause and we have dispatched an engineer to the datacenter to check it out. MySQL service should be available again in about 1 hour.
"Please do not submit and tickets about this issue and do not increase our work load as we are fully dedicated in resolving this MySQL problem. We thank you for your patience and understanding.
-
Re: Update of Ongoing Issues
Great idea. This is what we will do next to improve our service. Thank you for your notice. This will be done from new year.
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
Forum Rules