Help me plz!

[mike_nzk]

when i tried to create a new account, an error occured "only one account per user is allowed". however i haven't successfully created an account before, using my email mike.zekun@gmail.com. feeling confused, i switched to another email zekun_ni@126.com and the error occured again. i need your help!

[Modestas]

Hello,

There is already an active account with email mike.zekun@gmail.com. Please check your email for login details. In regards to zekun_ni@126.com, it was not found in our database.

[mike_nzk]

Hello,

There is already an active account with email mike.zekun@gmail.com. Please check your email for login details. In regards to zekun_ni@126.com, it was not found in our database.

Oh,I forgot to tell you that the problem was solved.Thanks!