Accounts suspended for zero tolerance are not eligible to be unsuspended under any circumstance and no backups will ever be provided.

List of suspensions that are included in the zero tolerance policy.

* Nulled scripts
* Warez
* Copyright Infringement
* Phishing sites
* Severe misuse of server resources (Proxies, Rapidleech, TorrentFlux, etc.)
* Malware and all other malicious files
* ****ographic material, erotic images, and all other adult content

If you think your account suspended wrongly please create a support ticket after reading the below post
Code:
http://www.host1free.com/forum/need-support-read-this-before-request-for-support-t823.html
After you submit the post our support team will review your account and if there is no policy violation we will unsuspend your account