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Thread: unable to login web site builder

  1. #1
    Junior Member priyothouna is on a distinguished road
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    unable to login web site builder

    after complete registration i got the comfirmation mail and all the details. i cn excess my control panel n all.. when click to website builder, after filling all the the details like domain name, FTP username n password it shows an error.. unable to build the website plz help me...

  2. #2
    Super Moderator Modestas is on a distinguished road Modestas's Avatar
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    Re: unable to login web site builder

    Hello,

    Please provide your username and box number to check what might be the problem.

  3. #3
    Junior Member OcaFilosofale is on a distinguished road
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    Re: unable to login web site builder

    Hello there,
    just started a new account and redirect my domain to host1free, but I can't start website builder because of an username or password error... My Username is ocafil and I'm on box11
    Thanks a lot for your help

  4. #4
    Super Moderator Modestas is on a distinguished road Modestas's Avatar
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    Re: unable to login web site builder

    Try to change FTP password in DirectAdmin. Check here for more information how to do it How to change FTP password?

    Quote Originally Posted by OcaFilosofale View Post
    Hello there,
    just started a new account and redirect my domain to host1free, but I can't start website builder because of an username or password error... My Username is ocafil and I'm on box11
    Thanks a lot for your help

  5. #5
    Junior Member OcaFilosofale is on a distinguished road
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    Re: unable to login web site builder

    Quote Originally Posted by Modestas View Post
    Try to change FTP password in DirectAdmin. Check here for more information how to do it How to change FTP password?
    Uhm... I did it, but it's not working anyway.

  6. #6
    Junior Member sniper is on a distinguished road
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    Re: unable to login web site builder

    +1
    me too
    I change pass, and I read may forums and no answer!!!

  7. #7
    Super Moderator Modestas is on a distinguished road Modestas's Avatar
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    Re: unable to login web site builder

    Are you able to connect to FTP ? You also may use Softaculous application installer for installing WordPress, Joomla, Drupal, etc.

    Quote Originally Posted by sniper View Post
    +1
    me too
    I change pass, and I read may forums and no answer!!!
    Quote Originally Posted by OcaFilosofale View Post
    Uhm... I did it, but it's not working anyway.

  8. #8
    Junior Member OcaFilosofale is on a distinguished road
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    Re: unable to login web site builder

    Hello there
    No, I can't access my FTP.
    Can you please restore my account?
    Thanks a lot
    F.

  9. #9
    Super Moderator Modestas is on a distinguished road Modestas's Avatar
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    Re: unable to login web site builder

    If your directadmin username is ocafil and you are in box11, such username was not found. Try to sign up for a new account.

    Quote Originally Posted by OcaFilosofale View Post
    Hello there
    No, I can't access my FTP.
    Can you please restore my account?
    Thanks a lot
    F.

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