hello my friends (Please help)

[starnet]

First I would like to express thanks and appreciation of the services provided by the wonderful host
I would like to help with IP My parents are not able to enter the site or to FileZilla Client
My account is
Hostname: box12.host1free.com:2222
Username: starne
starnet.cz.cc

[Modestas]

Hello,

Are you getting any error message ?

[starnet]

I think that the my IP in the blacklist, even though I registered in the hosting of this week

the erreur in fileZilla

Erreur : Délai d'attente expiré
Erreur : Impossible d'établir une connexion au serveur
Statut : Attente avant nouvel essai...
Statut : Résolution de l'adresse de ftp.starnet.hostpo.net
Statut : Connexion à 94.249.139.9:21...
Erreur : Délai d'attente expiré
Erreur : Impossible d'établir une connexion au serveur

[starnet]

Where help my brothers!!!!!!!

[Amator]

Sorry, can't understand FileZilla log. Try to use

tracert box12.host1free.com

in cmd and post your results.

[starnet]

the error in filezilla (in English)

Error: Timeout expired
Error: Unable to connect to server
Status: Waiting before retry ...
Status: Resolving address ftp.starnet.hostpo.net
Status: Connecting to 94.249.139.9:21 ...
Error: Timeout expired
Error: Unable to connect to server

==============================

the results is:
http://data.imagup.com/10/1136471997.png

tanks my friend

[Linas]

From the screenshot you have given us the last node you pass seems to be 208.50.59.194, which is in USA. Could you give me your ip? i'll try to trace back to you and see what nodes it goes through. Your ip (or range) might be blocked somewhere along the route. Doesn't seem like we have blocked you anywhere on our side.

[starnet]

yes my friend =I will send you my ip via PM