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Thread: Mail sending problems : Unrouteable address

  1. #1
    Junior Member alindevil is on a distinguished road
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    Mail sending problems : Unrouteable address

    Hi,

    For the past month or so I've been unable to send mails from my mail accounts hosted on one of your servers.
    I can receive mails from any mail provider that I could test (gmail, yahoo etc) but I can't send mails anywhere except to myself.

    The error I'm receiving is :
    Code:
    This message was created automatically by mail delivery software.
    
    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:
    
      xxxxxx@gmail.com
        Unrouteable address
    
    ------ This is a copy of the message, including all the headers. ------
    
    Return-path: <info@wowtoys.ro>
    Received: from [127.0.0.1] (helo=www.wowtoys.ro)
    	by box9.host1free.com with esmtpa (Exim 4.72)
    	(envelope-from <info@wowtoys.ro>)
    	id 1RSXGE-0005QQ-4o
    	for xxxxxx@gmail.com; Mon, 21 Nov 2011 19:02:26 +0200
    MIME-Version: 1.0
    Content-Type: text/plain; charset=UTF-8;
     format=flowed
    Content-Transfer-Encoding: 7bit
    Date: Mon, 21 Nov 2011 19:02:26 +0200
    From: info@wowtoys.ro
    To: <xxxxxx@gmail.com>
    Subject: alo
    Message-ID: <89de4b47edad8a2718c148d391efb076@wowtoys.ro>
    X-Sender: info@wowtoys.ro
    User-Agent: Roundcube Webmail/0.5.3
    
    test
    

  2. #2
    Super Moderator Modestas is on a distinguished road Modestas's Avatar
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    Re: Mail sending problems : Unrouteable address

    Hello,

    It seems that you are exceeding daily email limit which is 20. I have checked in logs for ID 1RSXGE-0005QQ-4o and received the following output:

    2011-11-21 19:02:26 1RSXGE-0005QQ-4o <= info@wowtoys.ro H=(WowToys) [127.0.0.1] P=esmtpa A=login:info@wowtoys.ro S=540 id=89de4b47edad8a2718c148d391efb076@wowtoys.ro T="alo" from <info@wowtoys.ro> for alindevil@gmail.com
    2011-11-21 19:02:26 1RSXGE-0005QQ-4o failed to expand condition "${perl{check_limits}}" for lookuphost router: You (wowtoy) have reach your daily email limit of 20 emails
    2011-11-21 19:02:26 1RSXGE-0005QQ-4o ** alindevil@gmail.com F=<info@wowtoys.ro>: Unrouteable address
    2011-11-21 19:02:26 1RSXGE-0005QS-A4 <= <> R=1RSXGE-0005QQ-4o U=mail P=local S=1342 T="Mail delivery failed: returning message to sender" from <> for info@wowtoys.ro
    2011-11-21 19:02:26 1RSXGE-0005QQ-4o Completed

  3. #3
    Junior Member alindevil is on a distinguished road
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    Re: Mail sending problems : Unrouteable address

    Thanks for the reply,

    Is there any way to check how many mails I've sent / day and to whom were they sent?
    I'm asking this because my website sends some emails when a user changes password or uses the contact form and stuff like that.. and I can't keep track of those user generated mails.

    I've checked in the Control Panel - Site Summary / Statistics / Logs and it says 2 out of 20 mails/day, yet I receive that error message everytime.

    I'll also try changing the email password ... just in case.

    Quote Originally Posted by Modestas View Post
    Hello,

    It seems that you are exceeding daily email limit which is 20. I have checked in logs for ID 1RSXGE-0005QQ-4o and received the following output:

    2011-11-21 19:02:26 1RSXGE-0005QQ-4o <= info@wowtoys.ro H=(WowToys) [127.0.0.1] P=esmtpa A=login:info@wowtoys.ro S=540 id=89de4b47edad8a2718c148d391efb076@wowtoys.ro T="alo" from <info@wowtoys.ro> for alindevil@gmail.com
    2011-11-21 19:02:26 1RSXGE-0005QQ-4o failed to expand condition "${perl{check_limits}}" for lookuphost router: You (wowtoy) have reach your daily email limit of 20 emails
    2011-11-21 19:02:26 1RSXGE-0005QQ-4o ** alindevil@gmail.com F=<info@wowtoys.ro>: Unrouteable address
    2011-11-21 19:02:26 1RSXGE-0005QS-A4 <= <> R=1RSXGE-0005QQ-4o U=mail P=local S=1342 T="Mail delivery failed: returning message to sender" from <> for info@wowtoys.ro
    2011-11-21 19:02:26 1RSXGE-0005QQ-4o Completed

  4. #4
    Super Moderator Modestas is on a distinguished road Modestas's Avatar
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    Re: Mail sending problems : Unrouteable address


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