Box 10 FTP and Control Panel

[CalumMc]

FTP is timing out and I can't login to the Direct Admin (doesn't do anything)

Status:	Resolving address of ftp.tsgs.tk
Status:	Connecting to 94.249.139.7:21...
Status:	Connection established, waiting for welcome message...
Response:	220 ProFTPD 1.3.3e Server ready.
Command:	USER groupn2
Response:	331 Password required for groupn2
Command:	PASS ********************
Response:	230 User groupn2 logged in
Command:	SYST
Response:	215 UNIX Type: L8
Command:	FEAT
Response:	211-Features:
Response:	 MDTM
Response:	 MFMT
Response:	 TVFS
Response:	 UTF8
Response:	 AUTH TLS
Response:	 MFF modify;UNIX.group;UNIX.mode;
Response:	 MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*;
Response:	 PBSZ
Response:	 PROT
Response:	 REST STREAM
Response:	 LANG en-US.UTF-8*
Response:	 SIZE
Response:	211 End
Command:	OPTS UTF8 ON
Response:	200 UTF8 set to on
Status:	Connected
Status:	Retrieving directory listing...
Command:	PWD
Response:	257 "/" is the current directory
Command:	TYPE I
Response:	200 Type set to I
Command:	PASV
Response:	227 Entering Passive Mode (94,249,139,7,140,34).
Command:	MLSD
Error:	Connection timed out
Error:	Failed to retrieve directory listing
Status:	Resolving address of ftp.tsgs.tk
Status:	Connecting to 94.249.139.7:21...
Status:	Connection established, waiting for welcome message...
Response:	220 ProFTPD 1.3.3e Server ready.
Command:	USER groupn2
Response:	331 Password required for groupn2
Command:	PASS ********************
Response:	230 User groupn2 logged in
Command:	OPTS UTF8 ON
Response:	200 UTF8 set to on
Status:	Connected
Status:	Retrieving directory listing...
Command:	PWD
Response:	257 "/" is the current directory
Command:	TYPE I
Response:	200 Type set to I
Command:	PASV
Response:	227 Entering Passive Mode (94,249,139,7,136,228).
Command:	MLSD
Error:	Connection timed out
Error:	Failed to retrieve directory listing
Status:	Resolving address of ftp.tsgs.tk
Status:	Connecting to 94.249.139.7:21...
Status:	Connection established, waiting for welcome message...
Response:	220 ProFTPD 1.3.3e Server ready.
Command:	USER groupn2
Response:	331 Password required for groupn2
Command:	PASS ********************
Response:	230 User groupn2 logged in
Command:	OPTS UTF8 ON
Response:	200 UTF8 set to on
Status:	Connected
Status:	Retrieving directory listing...
Command:	PWD
Response:	257 "/" is the current directory
Command:	TYPE I
Response:	200 Type set to I
Command:	PASV
Response:	227 Entering Passive Mode (94,249,139,7,139,4).
Command:	MLSD
Error:	Connection timed out
Error:	Failed to retrieve directory listing
Status:	Resolving address of ftp.tsgs.tk
Status:	Connecting to 94.249.139.7:21...
Status:	Connection established, waiting for welcome message...
Response:	220 ProFTPD 1.3.3e Server ready.
Command:	USER groupn2
Response:	331 Password required for groupn2
Command:	PASS ********************
Response:	230 User groupn2 logged in
Command:	OPTS UTF8 ON
Response:	200 UTF8 set to on
Status:	Connected
Status:	Retrieving directory listing...
Command:	PWD
Response:	257 "/" is the current directory
Command:	TYPE I
Response:	200 Type set to I
Command:	PASV
Response:	227 Entering Passive Mode (94,249,139,7,138,125).
Command:	MLSD
Error:	Connection timed out
Error:	Failed to retrieve directory listing

Help Please?

[Modestas]

Hello,

Have you tried to change FTP password in DirectAdmin ?

[CalumMc]

Hello,

Have you tried to change FTP password in DirectAdmin ?

Could you please read my post again, I said that I couldn't login to direct admin and I couldn't connect to ftp because it fails on the MLSD command. The problem is still occurring.

[Modestas]

If you are able to login to Control Panel, try to reset your password by clicking Reset Account.

[CalumMc]

Will reset account delete my files?

[CalumMc]

How long will reset account take, I don't want my sites to be offline for too long...

[CalumMc]

If you are able to login to Control Panel, try to reset your password by clicking Reset Account.

Account reset, problem still there. I can't log into webftp any more because my limit has been reached. Still cant log in to Direct Admin, please help!

[Modestas]

Your account has been activated in box10.